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I Need Help!

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_Bach_

Retired Staff
How long ago did you purchase your rank? Sometimes it can take a little bit.

Additionally, did you recieved a proof of purchase verifying your purchase of the rank?
 

_Bach_

Retired Staff
give it 24 hours

Correct. The fact that you have the rank name shows it has been processed, and there may be a delay in the perks, but they should come soon.

If they haven't in 24 hours, let us know because that is an issue we need to resolve.

Thank you for your support of the server.
 

Acromatics

Retired Staff
Great, Now this worries me for when I get PeaceKeeper next month.:(
It's usually not a problem I don't think, when I bought Capitol I got my privileges immediately(I was actually still on the server when I bought it). I even changed my name as a Capitol, so hopefully you will not have any problems.
 

Kaios

Retired Staff
Correct. The fact that you have the rank name shows it has been processed, and there may be a delay in the perks, but they should come soon.

If they haven't in 24 hours, let us know because that is an issue we need to resolve.

Thank you for your support of the server.
No -_- lol Bach, it takes up to 15 minutes. Not 24 hours.
 

Zainos

Owner, Founder and Lead Developer
Owner
Staff Manager
No -_- lol Bach, it takes up to 15 minutes. Not 24 hours.
Pretty sure it takes 24 hours... That's what I've seen, and have been told... By many people.
It usually takes only 5 minutes. However, there are some slow payments methods like E-Checks that can take up to 24 hours to send the . Therefore, it depends on how you are paying for your package, but most ways only take up to 5 minutes to apply in the server, if you spelled your In-game name correctly, of course. (Because 90% of the cases of "Rank not working" are because people spell their in-game name wrong when donating xD)
 

_Bach_

Retired Staff
But, some payment methods can take 24 hours, so I say, if it's taken more than 24 hours, there's a problem :)
 
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