Wrong User Name For Purchase Of Package--need Technical Support Help

[MisticalDiamonds]

I bought this for my daughter, but the user name is wrong.
MisticalDiamonds is the correct name this should be loaded under.
Is it possible to correct this? Thank you.
Kim Massey

On Fri, Mar 13, 2015 at 3:09 PM, Happy Hunger Games <noreply@buycraft.net>
wrote:

> Happy Hunger Games
>> Hello *Mistica*,
>
> Thank you for your purchase! This email confirms that we have received
> your payment and you should receive your items soon.
>
> If you do not receive your items in the next 10-15 minutes, please contact
> a member of staff on our server. Please do not email Mojang or Buycraft.
>> *Purchased packages: *
>
>
> - 1 *x* Tribute
>
> *Your details:*
>
>
> - *Name:* KIM MASSEY

- *Sub Total:* 8.00 USD
> - *Tax:* 0.00 USD
> - *Total:* 8.00 USD
> - *Gateway:* PayPal
> - *Transaction ID:* 4HJ67915LY248343G
> - *Username:* Mistica
> - *Date:* 13th March 2015 20:09

 

[MisticalDiamonds]

I've email the owner , so hopefully they can fix it so we don't have to do this.
Thank you.

 

[imtotallychris]

Thank you for the crucial information you provided, I will redirect this thread to Zainos.

 

[MisticalDiamonds]

Okay, thank you so much for helping us.

 

[MisticalDiamonds]

Still waiting on for my daughter to get her tribute rank. Do you have any idea of how long this will take?
Thank you.

 

[imtotallychris]

The owner is active in skype, should be a couple minutes.

 

[MisticalDiamonds]

Is there a way to just get refunded the $8.00 and we'll purchase it correctly with the right user name. It seems like this is taking way to long, considering it should be an easy fix. Please respond. Thank you.

 

[imtotallychris]

I sent the owner the link, he hasn't responded, I'll spam it to him, heh.

 

[Zainos]

Fixed!